Lee's Marketplace
  • 08-Aug-2018 to 31-Aug-2021 (MST)
  • ACE Hardware
  • Salt Lake City, UT, USA
  • DOE
  • Hourly
  • Part Time
  • Salt Lake City

Do you have great customer service skills?

Join our Ace Hardware team!!


The major responsibilities for this position include:

  • Ensure each customer receives outstanding service which follows the S.A.L.E.S process and by mystery shop standards
  • Maintain awareness of all promotions and advertisements.
  • Execute the daily operational, day-to-day goals and priorities assigned by store management
  • Assist in the training and development of peers
  • Actively participate in daily huddle meetings
  • Uphold merchandising and store cleanliness standards
  • Participate in the processing of new shipments and help the team to keep the receiving and back stock area clean and organized
  • Responsive of safety issues
  • Conscious of shoplifting activity
  • Aid customers in locating merchandising in store, on acehardware.com, as well as, processing special orders
  • Solicit customers to open an Ace Rewards card
  • Answer customers' questions and provide information on procedures and policies

The minimum requirements for this position include:

  • Education/Training: High School degree, Possess the willingness to learn product knowledge of hardware related products.
  • Experience: Sales and marketing experience with retail programs, establishing relationships and working with customers
  • Previous experience in a retail environment.
  • A commitment to service excellence and customer satisfaction
  • Solid team player with excellent interpersonal skills
  • Excellent communication skills, exceptional organizational ability, high attention to detail, and ability to multi-task
  • Ability and willingness to work flexible hours including evenings, weekends and holidays to meet the needs of the business

The minimum physical requirements for this position include:

  • Must be able to lift 40 pounds frequently to load and unload customer orders.
  • Ability to stand for an extended period of time
  • Move and handle boxes of merchandise and fixtures throughout the store, which entails lifting and perform all functions as set forth
Lee's Marketplace
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